* {
  padding: 0;
  margin: 0;
}
.floatRight {
  float: right;
}
.clear {
  clear: both;
}
.visitorBody {
  background-color: #4c4c4c;
}
.h1,
.h2,
.h3,
.h4,
.h5,
.h6,
h1,
h2,
h3,
h4,
h5,
h6 {
  font-family: inherit;
  font-weight: 500;
  line-height: 1.2;
  color: inherit;
}
.el-menu.el-menu--horizontal {
  border-bottom: none;
  padding-bottom: 4px;
}
.el-menu--horizontal > .el-menu-item.is-active {
  border-bottom: 3px solid #409eff;
}
#app {
  width: 100%;
  height: 100%;
}
.chatBg .el-tabs__header {
  margin: 0;
}

.visitorFaceBtn {
  float: left;
  margin-left: 5px;
}

.visitorFaceBox {
  position: absolute;
  bottom: 85px;
}
.visitorIconBtns {
  margin-right: 8px;
  transform: scale(0.8);
}
.visitorIconBtns:hover {
  color: #484848;
}

.kefuFaceBox {
  position: absolute;
  bottom: 0px;
  z-index: 999;
}

.faceBox {
  width: 100%;
  background: #fff;
  z-index: 99999999;
  padding: 2px;
}
.faceBoxList {
  list-style: none;
  padding: 0;
  margin: 0;
}
.faceBoxList li {
  cursor: pointer;
  float: left;
  border: 1px solid #e8e8e8;
  width: 28px;
  overflow: hidden;
  margin: -1px 0 0 -1px;
  padding: 4px 2px;
  text-align: center;
}

@-webkit-keyframes bounce-up {
  25% {
    -webkit-transform: translateY(10px);
  }
  50%,
  100% {
    -webkit-transform: translateY(0);
  }
  75% {
    -webkit-transform: translateY(-10px);
  }
}

@keyframes bounce-up {
  25% {
    transform: translateY(10px);
  }
  50%,
  100% {
    transform: translateY(0);
  }
  75% {
    transform: translateY(-10px);
  }
}
.animate-bounce-up {
  -webkit-animation: bounce-up 1.4s linear infinite;
  animation: bounce-up 1.4s linear infinite;
}
.mainLogo {
  font-size: 20px;
  font-weight: bold;
  color: #fff;
}
.mainVersion {
  margin-left: 5px;
  font-size: 12px;
}

.el-container {
  height: 100%;
}
.el-aside {
  height: 100%;
  background: #fff;
}
.textDark {
  color: #343a40;
}
.bgInfo {
  background-color: #17a2b8;
}
.bgSuccess {
  background-color: #28a745;
}
.bgDanger {
  background-color: #dc3545;
}
.bgInfo {
  background-color: #17a2b8;
}
.smallBox {
  border-radius: 0.25rem;
  box-shadow:
    0 0 1px rgba(0, 0, 0, 0.125),
    0 1px 3px rgba(0, 0, 0, 0.2);
  display: block;
  margin-bottom: 20px;
  position: relative;
  padding: 10px;
  color: #fff;
}
.settingMain h2 {
  margin-bottom: 20px;
}
.settingMain h3 {
  font-size: 24px;
  margin-bottom: 10px;
}
.bigPic {
  background: #ccc;
  width: 100%;
  height: 100%;
  position: fixed;
  top: 0;
  left: 0;
  z-index: 999;
  display: none;
  text-align: center;
}
/*客服聊天主板*/
.chatBg {
  background: #fff;
  border: solid 1px #e6e6e6;
  overflow: hidden;
}
.chatLeft {
  height: 100%;
  overflow: auto;
}
.chatLeft .el-tabs__nav,
.chatRight .el-tabs__nav {
  margin-left: 20px;
}
.chatRight {
  height: 100%;
  background: #fff;
  overflow-x: hidden;
}
.onlineUsers {
  padding: 10px 4px;
  height: 40px;
  font-size: 14px;
  border-bottom: solid 1px #f1f1f1;
  border-left: 4px solid #fff;
  display: flex;
  cursor: pointer;
}
.onlineUsers a {
  color: #333;
}
.onlineUsers:hover,
.onlineUsers.cur {
  background-color: rgb(238 247 255);
  border-left: 4px solid #4299e2;
}
.imgGray {
  -webkit-filter: grayscale(100%);
  -ms-filter: grayscale(100%);
  filter: grayscale(100%);
  filter: gray;
  color: #888;
}
.hasLastMsg {
  line-height: normal;
}
.lastNewMsg {
  font-size: 12px;
  color: #7f7f7f;
  margin-top: 4px;
  overflow: hidden;
  height: 16px;
}
/*客服页*/
.chatKfPageApp {
  max-width: 800px;
  margin: 0 auto;
}
.chatCenter {
  background: #fff;
  max-width: 840px;
  margin: 0 auto;
  box-shadow: 2px 2px 6px rgba(0, 0, 0, 0.3);
  border-top: none;
  overflow: hidden;
}
.chatContext {
  width: 100%;
  text-align: left;
  position: relative;
  background: rgb(245, 245, 245);
}
.chatBox {
  position: relative;
  /*overflow-y: auto;*/
  overflow-x: hidden;
  background: #eeeeee;
  /*margin-bottom: 80px;*/
}
.fixed-actions {
  position: absolute;
  top: -42px;
  left: 0px;
  width: 100%;
  z-index: 10;
  font-size: 14px;
  color: #222222;
  font-weight: 400;
  user-select: none;
}
.actions-wrap {
  width: 100%;
  display: flex;
  overflow-x: scroll;
  gap: 10px;
  padding: 12px 16px;
  background: #eeeeee;
  box-sizing: border-box;
  /* 隐藏滚动条 */
  scrollbar-width: none; /* Firefox */
  -ms-overflow-style: none; /* IE 和 Edge */
}
.actions-wrap::-webkit-scrollbar {
  display: none;
}
.chatBoxSend .download-wrap {
  width: fit-content;
  cursor: pointer;
  background: #f7f7f7;
  border-radius: 20px;
  box-shadow: 0px 2px 6px 0px rgba(0, 0, 0, 0.15);
  display: flex;
  align-items: center;
  justify-content: center;
  box-sizing: border-box;
  padding: 5px 14px;
  flex-shrink: 0;
}
.chatBoxSend .download-wrap:active {
  background: #ecf5ff50;
  color: #409eff;
}
.download-wrap .icon {
  width: 18px;
  height: 18px;
  margin-right: 2.5px;
}
.chatVisitorPage {
  height: calc(100% - 86px);
  display: flex;
  flex-direction: column;
}
.chatVisitorPage .top-tools {
  height: 44px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 6px 16px;
  box-sizing: border-box;
}
.tools-left {
  display: flex;
  align-items: center;
  font-size: 15px;
  color: #007ee5;
  letter-spacing: 0;
  font-weight: 500;
}
.tools-left .pt-icon {
  width: 32px;
  height: 32px;
  margin-right: 8px;
  border-radius: 50%;
  background-image: url("/static/images/icon_logo_pt@3x.png");
  background-position: center center;
  background-size: 100% 100%;
  background-repeat: no-repeat;
}
.tools-right .download-btn {
  width: fit-content;
  height: 28px;
  border: 1px solid rgba(0, 126, 229, 1);
  border-radius: 15px;
  padding: 4px 12px;
  box-sizing: border-box;
  font-size: 14px;
  color: #007ee5;
  letter-spacing: 0;
  text-align: center;
  font-weight: 400;
  cursor: pointer;
  user-select: none;
}
.tools-right .download-btn:active {
  background: #3a8ee6;
  border-color: #3a8ee6;
  color: #fff;
}
.chatVisitorPage .chatBox {
  padding: 5px 4px 54px 4px;
  flex: 1;
  overflow-y: auto;
}
.chatBox .el-col {
  margin: 10px 0;
}
.chatUser {
  font-size: 12px;
  white-space: nowrap;
  color: #999;
  text-align: left;
  margin: -5px 0px 3px 0px;
}
.chatMainPage {
  margin-top: 1px;
}
.chatContent {
  background-color: rgb(255, 255, 255);
  color: #000;
  border: 1px solid rgb(237, 237, 237);
  min-height: 20px;
  padding: 8px 15px;
  word-break: break-all;
  position: relative;
  border-radius: 5px;
  display: inline-block;
  line-height: 21px;
  font-size: 14px;
}
.chatContent2 {
  border-radius: 8px 8px 8px 0px;
  padding: 10px 15px;
}
.chatBoxMe {
  margin-top: 10px;
}
.chatBoxMe .chatContent2 {
  border-radius: 8px 8px 0px 8px;
  background-color: #cde0ff;
  color: #000;
}
a {
  color: #07a9fe;
  text-decoration: none;
}

.chatBoxMe .chatContent {
  float: right;
}
.chatBoxMe .chatContent:after {
  border-left-color: rgba(152, 225, 101, 1);
  border-right: none;
  left: auto;
  right: -5px;
}
.chatBoxMe .chatContent:before {
  border-left-color: rgb(152, 225, 101);
  border-right: none;
  right: -5px;
  left: auto;
}
.chatBoxMe .el-col-3 {
  float: right;
  text-align: right;
}
.chatBoxMe .chatUser {
  text-align: right;
}
.btnArea {
  width: 10%;
  float: right;
}

.chatTitle {
  height: 30px;
  line-height: 30px;
  color: #1989fa;
}
.chatBoxSend {
  position: relative;
  padding-top: 5px;
  background: #fff;
  width: 100%;
  height: 80px;
  z-index: 99;
  border-top: 1px solid #e4e4e4;
}
.chatBoxSendBtn {
  float: right;
  margin: 12px 4px 0 0;
}
.footContact {
  text-align: center;
  position: absolute;
  bottom: 2px;
  left: 0;
  right: 0;
}
.footContact a {
  font-size: 12px;
  color: #999;
  text-decoration: none;
}
.chatTime {
  text-align: center;
  color: #bbb;
  margin: 12px 0;
  font-size: 12px;
}
.chatTime span {
  display: inline-block;
  padding: 2px 5px;
  background: rgb(218, 218, 218);
  color: #fff;
}
.chatTimeHide {
  display: none;
}
.visitorInfo .el-menu-item {
  font-size: 12px;
}
.chatRightTitle {
  color: #303133;
  height: 40px;
  line-height: 40px;
  padding: 0 10px;
  font-size: 14px;
  border-bottom: 1px solid #e4e7ed;
}
.chatRightTitle a {
  float: right;
  text-decoration: none;
  color: #519eff;
}
.replyBox {
  font-size: 12px;
  min-height: 300px;
  background: #fff;
}
.replyItem:hover {
  background-color: #f0f9eb;
  color: #67c23a;
}
.replyContent {
  padding: 0 10px;
}
.replySearch {
  margin: 5px 7px;
  width: 96% !important;
}
.iconBtnsBox {
  display: flex;
  align-items: center;
  color: #7e7e7e;
  height: 35px;
}
.iconBtnsBox .iconBtn {
  margin-right: 10px;
  cursor: pointer;
}
.kefuMainBg {
  background: #f5f5f5;
  border-right: solid 1px #e6e6e6;
  boder-top: none;
}
.kefuFuncBtns {
  background: #fff;
  margin: 2px 0px;
  color: #7f7f7f;
  border-bottom: 1px solid #e6e6e6;
  font-size: 12px;
  padding: 5px 0px;
}

.kefuFuncBox {
  position: absolute;
  height: 135px;
  bottom: 0px;
  width: 100%;
  background: #fff;
  border-top: 1px solid #e5e5e5;
}
.kefuFuncBox .faceBox {
  position: absolute;
  bottom: 100px;
}
.kefuFolderBtn {
  vertical-align: middle;
}
.visitorReply {
  font-size: 14px;
  line-height: 24px;
}
.visitorReplyTitle {
}
.visitorReplyContent {
  color: #007aff;
  cursor: pointer;
}
.kefuSendBtn {
  position: absolute;
  right: 10px;
  bottom: 10px;
  z-index: 2;
}
.clear {
  clear: both;
}

.chatEntTitle {
  display: none;
  width: 100%;
  z-index: 9;
  margin: 0 auto;
  height: 56px;
  overflow: hidden;
  font-size: 16px;
  color: #fff;
  overflow: hidden;
  background-color: rgb(11 113 236);
  background-image: url(../images/visitor_title_bg.png);
  background-size: auto 72px;
  background-position: center 0;
  align-items: center;
}
.chatEntTitle span {
  margin-right: 10px;
}
.chatEntTitle .el-badge__content.is-fixed.is-dot {
  right: 17px;
  bottom: -5px;
  top: unset;
}
.chatEntBox {
  height: 100%;
  position: relative;
}
.chatArticle {
  display: none;
}
.visitorIconBox {
  display: flex;
  align-items: center;
  color: #9c9c9c;
}
.visitorIconBox .iconBtn {
  margin-right: 10px;
  cursor: pointer;
}
.productCard {
  cursor: pointer;
  padding: 5px;
  border-radius: 2px;
  width: auto;
  max-width: 730px;
  display: flex;
  border-radius: 5px;
}
.productCard img {
  width: 100px;
  height: 100px;
  margin-right: 15px;
}
.productCard .productCardPrice {
  color: #ff7736;
  font-weight: bold;
  font-size: 16px;
  margin-top: 10px;
}
.productCard .productCardTitle {
  color: #333;
}
@media screen and (min-width: 900px) {
  .chatCenter {
    max-height: 650px;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
    border-radius: 8px;
  }
  .chatVisitorPage {
    height: calc(100% - 156px);
  }
  .chatEntTitle {
    display: flex;
  }
  .chatEntTitleLogo {
    margin-left: 15px;
  }
  .visitorBody {
    display: flex;
    -ms-flex-pack: center;
    justify-content: center;
    -ms-flex-align: center;
    align-items: center;
  }
  .chatEntBox {
    width: calc(100% - 265px);
    float: left;
    border-right: 1px solid #e6e6e6;
  }
  .chatArticle {
    display: block;
    width: 260px;
    float: right;
    overflow-y: auto;
  }
  .hotQuestionTitle {
    padding: 10px 10px 10px 10px;
    border-bottom: 1px solid rgba(0, 0, 0, 0.09);
    font-size: 16px;
    display: flex;
  }
  .hotQuestionTitle .fire {
    width: 20px;
    margin-right: 10px;
    color: rgb(250, 84, 28);
  }
}
.visitorEditorArea {
}
.visitorEditorArea textarea {
  padding: 7px 56px 7px 8px;
  font-size: 16px;
  line-height: 21px;
  border: none;
}
.visitorEditorBtn {
  position: absolute;
  right: 10px;
  bottom: 2px;
}
.mainLeftMenu {
  width: 70px;
  float: left;
  height: 100%;
  text-align: center;
  background-color: #0a2f5a;
  position: relative;
}
.menuLeftItem {
  height: 55px;
  text-align: center;
  color: #fff;
  cursor: pointer;
  padding-top: 12px;
  width: 100%;
}
.menuLeftItem i,
.menuLeftItem .el-badge {
  display: block;
  margin-bottom: 2px;
  font-size: 20px;
}
.menuLeftItem span {
  font-size: 12px;
}
.menuLeftItemLogout {
  position: absolute;
  bottom: 0px;
}
.mainRight {
  width: calc(100% - 70px);
  height: 100%;
  float: left;
}
.mainIframe {
  width: 100%;
  height: 100%;
}
.menuLeftItem:active,
.menuLeftItem.active {
  background: #2b5a96;
}
.chatNotice {
  text-align: center;
  margin: 12px 0px;
}
.chatNoticeContent {
  display: inline-block;
  word-break: break-all;
  color: rgba(0, 0, 0, 0.45);
  margin: 0 24px;
  max-width: calc(100% - 48px);
  background-color: #fff;
  border-radius: 16px;
  font-size: 12px;
  padding: 4px 16px;
}
.chatRow {
  display: flex;
}
.chatRowAvator {
  margin-right: 10px;
  flex-shrink: 0;
}
.chatBoxMe .chatRow {
  float: right;
}
.chatBoxMe .chatRowAvator {
  margin-left: 10px;
}
.allNotice {
  font-size: 12px;
  margin: 10px 0px;
  line-height: 23px;
  color: #666;
}
.chatArea .el-textarea__inner {
  border: none;
}
.tongji {
  display: flex;
}
.tongji .tongjiItem {
  background: #fff;
  margin: 10px;
  border-radius: 5px;
  width: 100%;
}
.tongji .tongjiHeader {
  font-size: 14px;
  font-weight: bold;
  padding: 10px 15px;
  border-bottom: 1px solid #e8eaec;
  color: #17233d;
}
.tongji .tongjiBody {
  font-size: 30px;
  margin: 0px 10px;
  padding: 10px 0px;
  border-bottom: 1px solid #e8eaec;
  color: #515a6e;
}
.tongji .tongjiFooter {
  font-size: 14px;
  margin: 10px 10px;
  color: #515a6e;
}
.tongji .tongjiFooter span {
  color: red;
  padding: 0 3px;
}
/* 定义滚动条的宽度、高度和背景色 */
::-webkit-scrollbar {
  width: 8px;
  height: 10px;
  background-color: #f5f5f5;
}

/* 定义滚动条滑块的样式 */
::-webkit-scrollbar-thumb {
  background-color: #c5c5c5;
}

/* 定义滚动条滑块在 hover 状态下的样式 */
::-webkit-scrollbar-thumb:hover {
  background-color: #999;
}